Mention Proton, and more often than not the “power window issue” will crop up from both detractors and those who have experienced it themselves. Proton MD Datuk Seri Syed Zainal Abidin admits that he has been obsessed with the power window issue since he came in five years ago.
The man points out that Proton has long turned the corner in this, and current gen cars are no longer bugged with power window problems. Generally, Defects Per Unit (DPU) has dropped to 0.26 in August 2011 from 8.0 in 2006/07.
But one can only do so much to convince 28 million people, as Syed Zainal said, so Proton has come up with the Power Window Promise to put this issue to rest. The main component in this promise is the Power Window Lifetime Warranty. A very unique warranty for a very unique situation in a very unique market!
read more at Paultan.org
